Monday-Friday 8am-4:30pm PST
Have questions? Browse our FAQ’s below or contact our Customer Service team.
SHIPPING & HANDLING
Receive free shipping on all U.S. orders over $100 (excluding Hawaii and other U.S. territories).
Free returns on all orders if product is eligible for return (see returns for eligibility)
Orders typically ship from our warehouse within 48 hours (excluding weekends and holidays). Shipping will take between 2-7 days once in transit. A tracking number will be sent to you once your order leaves our warehouse. David Lerner NY is not responsible for any delays due to carrier constraints. Once the carriers have hold of the package we cannot be responsible for delivered items that have been lost or stolen.
INTERNATIONAL SHIPPING (CURRENTLY UNAVAILABLE)
Due to COVID-19, we are no longer offering international shipping. Orders typically ship from our warehouse within 48 hours (excluding weekends and holidays). Shipping takes approximately 7-10 business days depending on the destination country. A tracking number will be sent to you once your order leaves our warehouse. David Lerner NY is not responsible for any delays due to carrier constraints.
All customs and duty fees are the customer’s responsibility to pay. Please contact your local customs office if you have any questions regarding the duty fee for your order. Shipping costs are non-refundable, which includes returns, package rejection upon arrival and/or failure to pay duty fees.
Once the carriers have hold of the package we cannot be responsible for delivered items that have been lost or stolen.
Express and Overnight shipping cut-off is 11:00am PST and only offered for domestic orders. Orders submitted after 11:00am PST will ship the following business day.
We are unable to redirect orders to a different address once items have been dispatched.
Orders over a certain amount may require a signature upon delivery.
We ship orders Monday-Friday.
If you refuse a shipment from David Lerner, you are responsible for the original shipment charges, return shipping charges, and any additional fees. The amount will be deducted from your merchandise refund.
For consumer protection, all orders are subject to fraud review. On occasion this may cause a slight delay in processing your order. Your patience and cooperation is greatly appreciated and we thank you for shopping with David Lerner.
All items marked as "FINAL SALE" or greater than or equal to 50% off it's original price are not subject to returns, exchanges, or store credit. No Exceptions.
If you have any questions or concerns regarding any sale items we urge you to please ask before you purchase (email firstname.lastname@example.org or call (818) 933-7035 )