RETURN & EXCHANGES
David Lerner offers free returns on all U.S. orders (excluding Hawaii). Items purchased from davidlernerny.com which are NOT ON SALE may be returned for a full refund to the original form of payment if returned within 30 days of order date.
Once your item(s) are received, please allow 5-15 business days for your return to be processed. Items received after 30 days from date of purchase will not be eligible for refund and will either be return to customer or issued store credit.
All orders come with a prepaid shipping label enclosed addressed to our facility: 7860 Nelson Road Van Nuys CA. 91402. Please use it to ship items back to us. Also enclosed is a Return-Exchange Form that MUST be filled out and sent back with the item(s) you are returning. If the return form is not enclosed your item will not be refunded.
We do accept international returns. Please be aware that the customer is responsible for all return shipping charges, duties, and accrued fees.
Please fill out the form in your package with the details of your exchange. Depending on availability, we will be able to process your exchange. If you would like to check availability of your exchange please contact us at firstname.lastname@example.org or visit our online store. If product is not available we will refund the amount to the original form of payment.
Please note, all exchanges must be made within 30 days of purchase date or David Lerner might send back product or issue store credit.
- All intimate apparel, bodysuits and SALE merchandise are FINAL SALE and NOT eligible for returns, exchanges or price adjustments.
- We do not accept merchandise that has been washed, worn, or damaged after receipt or missing the original tags.
- Any product that is damaged upon receipt must be reported to Customer Service within 48 hours of delivery or return might not be approved.
- We only accept returns or exchanges purchased from davidlernerny.com not through any of our retail stores.